Organizational Excellence

Organizational Development

Organizational development is the process of facilitating planned change aimed at enhancing organizational systems, structures, strategies, people, and culture.

CCI’s organization development services are focused on helping you build and maintain a high performing organization. Our experts provide consultation and intervention services that help organizations develop programs and processes that will support and maintain change.

Organisation Assessments & HR Survey

  • Client Surveys
  • Work Climate Surveys
  • Departmental Satisfaction Surveys
  • Employee Engagement Surveys
  • Focus Group Sessions
  • HR Policies & Procedures
  • Job Description Analysis
  • Organisational Health Checks
  • Training Need Analysis
  • A diagnostic tool that helps organizations to determine what kind of training is required by your employees for your organizational growth. This tool helps the HR department to develop a strong Learning and Development culture within your organization. The TNA will provide you with training areas required to be conducted to help individuals and the organization accomplish their goals and objectives.


    This is an assessment that looks at employee and organizational knowledge, skills, and abilities, to identify any gaps or areas of need. Once the training needs are identified, then you need to determine/develop objectives to be accomplished by the training. These objectives will form criteria for measures of success and utility.


    CCI provides this tool for organizations to conduct it Online so that it saves organizational time and money as employees can access it from anywhere through any tech medium such as smartphones, tablets or PCs. Results from this TNA can be complied within 24 hours and the data statistics can be shared with the organization inform of customized employee, group, team, region and nationwide reports.


    Call us today to discuss how you can take this TNA at a fraction of the cost, how we can design this TNA as per your company, employee requirements. Our consultants will be happy to share the information and may even provide you with a free demo. Contact Us today for more details.

  • Employee engagement is critical for success. Feeling motivated, valued and connected to the organization enhances employee productivity and organizational effective growth. Such engagement improves customer services and most importantly impacts positively on staff retention levels and bottom line.


    Why Employee Engagement?

    Organizations that practice different forms of Employee Engagement benefit by developing highly engaged employees who invest a lot of energy in their work – be it physical, mental or emotional. Such employees become deeply absorbed in their jobs making it hard to pull themselves away. They tend to find new ways to contribute to their team’s and organization’s success. Going beyond what is typically expected or required of them and eagerly embracing their company’s business goals by overcoming any challenges that they deal with along the way.


    Companies certainly benefit from each employee’s engagement, but they benefit most when they have a highly engaged workforce investing effort, focus and enthusiasm day after day, week after week and year upon year.


    CCI conducts Employee Engagement surveys Online for various companies. This has helped them to assess employee engagement in terms of how many employees are engaged with the company, its culture and with their job. The survey can be further customized to measure:


    • Level of motivation, involvement, or emotional commitment
    • Team working ethics
    • Communication
    • Performance
    • company values etc
  • CCI is committed towards the quality enhancement of the organizations by providing best possible solution to our Clients. The recently promoted 360 degree feedback survey is playing a growing role in organizations through its ability to provide structured, in-depth information about current performance and what will be required of an individual in the future to enable detailed and relevant development plans to be formulated.


    Regular’ performance appraisals provide ‘single-source’ (top-down, ‘180-degree’) feedback, i.e. normally from an employee’s direct line manager only, 360-degree feedback appraisals/reviews are ‘multi-source’ – involving behavioral feedback from a variety of sources such as Peers, Direct Reports (‘subordinates’), Customers (internal and/or external) as well as Managers.


    This Web based professionally managed, 360 degree feedback survey increases individuals self-awareness, and as part of a strategic organizational process and can promote:


    • Increased understanding of the behaviors required to improve both individual and organizational effectiveness
    • More focused development activities, built around the skills and competencies required for successful organizational performance
    • Increased involvement of people at all levels of the organization
    • Increased individual ownership for self-development and learning
    • Increased familiarity with the implications of cultural or strategic change

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