CCI APP Privacy Policy

Effective Date: August 2019

CCI-PK and/or its affiliates (collectively “CCI-PK”, “we” or “us”) collects information about you when you use our mobile applications, websites, other products and services (collectively, the “Services”) and through other interactions and communications you have with us. This privacy policy sets out the basis on which any information, including any personal data, we collect from you, or you provide to us, will be processed by CCI-PK. Each time you access or use the Services or provide us with information, by doing so you are accepting and consenting to the practices described in this privacy policy.

1, Scope and Application

This privacy policy (this “privacy policy”) applies to persons anywhere in the world who access or use our Services (“Users”) as well as to individuals, partner companies, or any other persons who use the CCI-PK platform under license (collectively “Individuals”).

2, Collection of Information

Information You Provide to Us,

we collect information you provide directly to us through your access or use of the Services, such as when you create or modify your account, request on-demand services, contact customer support, or otherwise communicate with us. This information may include: your name, email address, phone number, postal address, profile picture, and other information you choose to provide.

Please note that we do not knowingly collect, keep or maintain personal information from children under the age of 18 through the Services, as we require that all users represent to us that they are at least 18 years old.

Information We Collect Through Your Use of Our Services

When you use our Services, we collect personal information (i.e. information that could be used to contact you directly such as full name, postal address, phone number, or email address) (“Personal Information”) and demographic information (i.e. information that you submit, or that we collect, that is not personal information; this may include, but is not limited to, post code, hometown, gender, username, device information, including the type of mobile device you use, a unique device identifier (for example, your device’s IMEI number, the MAC address of the device’s wireless network interface, or the mobile phone number used by the device), mobile network information, your mobile operating system, the type of mobile browser you use, time zone setting, device location, IP address, transaction information, age/birth date, and registration history information) (“Demographic Information” and, together with Personal Information, “Personal Data”).

We also use GPS technology to determine your current location. Some of our location-enabled Services require your personal data for the feature to work. If you wish to use the particular feature, you will be asked to consent to your data being used for this purpose.

3, Use of Personal Data

We may use Personal Data which you provide to us or we collect from you to:

  • Provide, maintain, and improve our Services, including, for example, to provide products and services you request (and send related information), develop new features, provide customer support to Users and Trainers, develop safety features, authenticate users, and send product updates and administrative messages;
  • Perform internal administration and operations, including, for example, to prevent fraud and abuse of our Services; to troubleshoot software bugs and operational problems; to conduct data analysis, testing, and research; and to monitor and analyze usage and activity trends;
  • Notify you about changes to our Services;
  • Allow you to participate in interactive features of our Services;
  • Keep our Services safe and secure;
  • Personalize and improve the Services, including to provide or recommend features, content, social connections, referrals, and advertisements. 

4, Storage and Transfer of Personal Data

You agree that we have the right to transfer the Personal Data described in this privacy policy to and from, and process and store it in, the Republic of Ireland, the United Arab Emirates and other countries, some of which may have less protective data protection laws than the region in which you reside. Where this is the case, we will take appropriate measures to protect your Personal Data in accordance with this privacy policy. By submitting your Personal Data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure your data is treated securely and in accordance with this privacy policy.

To preserve the integrity of our databases, to carry out on-going Services on your behalf, for research, analytics and statistics purposes and to ensure compliance with applicable laws and regulations, we retain Personal Information and Demographic Information submitted by Users and Trainers for a reasonable length of time. CCI-PK is not responsible for the accuracy of the information you provide, and will modify or update your Personal Information in our databases upon your request. If required by law or at your request, we will erase or archive from active use your Personal Information. By accessing or using the Services, you do hereby represent and warrant that you understand that all information submitted by you through the Services or otherwise to CCI-PK may be used by CCI-PK in accordance with applicable laws, this privacy policy and our customer terms of use.

 

5, Sharing of Personal Data

We may share Personal Data which we collect about you as described in this privacy policy or as described at the time of collection or sharing, including as follows:

Through Our Services

We may share your Personal Data:

  • With your agency or admin to enable them to provide the Services client request. With third parties to provide you a service you requested through a partnership or promotional offering made by a third party or us;
  • With third parties with whom you choose to let us share your Personal Data, for example other apps or websites that integrate with our API or Services, or those with an API or Service with which we integrate; and
  • With your employer (or similar entity) and any necessary third parties engaged by us or your employer, if you participate in any of our enterprise solutions.

 

6, Security Precautions

Your CCI-PK profile is password-protected so that only you and authorized CCI-PK employees have access to your account information. CCI-PK staff will never proactively reach out to you and ask for any personal account information, including your password.
CCI-PK makes every effort to ensure that your Personal Data is secure on its system. CCI-PK has staff dedicated to maintaining our privacy policy as set forth herein and other privacy initiatives, periodically reviewing Web security and making sure that every CCI-PK employee is aware of our security practices. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, CCI-PK cannot guarantee the security of any Personal Data you transmit to us, and you do so at your own risk. If You have any further questions on this issue, refer to our customer terms of use. To the extent permitted by applicable law, CCI-PK expressly disclaims any liability that may arise should any other individuals obtain the Personal Data you submit to CCI-PK.