Internal Customer Survey – ANI

Welcome to Internal Customer Survey - ANI

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Question 1 of 27

ANI


Choose at least 3 factors that motivate you to continue working with ANI.

Question 2 of 27

Other (optional) - If you have already selected three factors in previous question than please skip and move to next question.

Question 3 of 27

MARKETING DEPARTMENT


How satisfied are you with the Product Material printing quality/fonts etc?

Question 4 of 27

How satisfied are you with the e-Detailing presentations how do you rate them?

Question 5 of 27

In your opinion are the e-Detailing presentations relevant to the audience or outdated.

Question 6 of 27

In your opinion are the graphical representations in the presentations correct and easily understandable.

Question 7 of 27

Promo Literature is being timely provided by Marketing department.

Question 8 of 27

How satisfied are you with the timeline provided by marketing department to conduct a program/focus group etc. for your Doctors.

Question 9 of 27

How satisfied are you with the turnaround time of the requests submitted to the marketing department for Doctors requirements.

Question 10 of 27

How satisfied are you with the Agenda of BSM.

Question 11 of 27

In your opinion is MCL regularly updated in SFD’s.

Question 12 of 27

As an overall assessment how satisfied are you with the services provided by the Marketing Department.

Question 13 of 27

SCIENTIFIC DEPARTMENT


How satisfied are you with the Content/research literature provided by Scientific Department?

Question 14 of 27

In your opinion the research literature provided to you is relevant to your requirement.

Question 15 of 27

In your opinion the research literature provided to you is timely updated or repeated.

Question 16 of 27

How satisfied are you with the presentations conducted in the Focus Group Meetings?

Question 17 of 27

As an overall assessment how satisfied are you with the services provided by the scientific department?

Question 18 of 27

FIELD FORCE SERVICES DEPARTMENT


How satisfied are you with receipt of Expenses - Time, duration period, delays, etc?

Question 19 of 27

How satisfied are you with the current Focus Group payments?

Question 20 of 27

How satisfied are you with the Fixed expenses based on Tour programs?

Question 21 of 27

How satisfied are you with duration of procurement/replacement of Bags/Stationary items, etc?

Question 22 of 27

How satisfied are you with the IPad/laptop maintenance/replacement if any?

Question 23 of 27

How satisfied are you with the duration of the Sales Reimbursement process?

Question 24 of 27

How satisfied are you with the accuracy of the Sales Reports or claim?

Question 25 of 27

How satisfied are you with the Current processing of Loans for Bike/Car/PF?

Question 26 of 27

How satisfied are you with the travel arrangements by the field force department for your local trips/tour?

Question 27 of 27

As an overall assessment how satisfied are you with the services provided by the Field Force services Department?


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